Insurance Professionals

Rely on ServiceMaster Advantage

ServiceMaster Advantage offers services designed to exceed your standards. These programs include preferred service to your customers, agreed-upon pricing, and one toll free number 1-866-992-9927 for you to call in the event of a loss.

Residential Benefits

Satisfied customers

When you refer your customers to our toll-free number, 1-866-992-9927 they receive quick disaster recovery response in their time of need. With our programs, the claims process takes just a few hours – not days. This quick mitigation response helps to lower the cost of claims and provides customers with fast, professional service.

Peace of mind

Anxious customers dealing with water or fire losses feel better knowing the right help is on the way, and that their lives will get back to normal as quickly as possible.

ServiceMaster Advantage guarantees to answer calls to 1-866-992-9927 24 hours a day, 7 days a week, 365 days a year. We will begin emergency services on-site within two to four hours.

Residential Services

Remote Monitoring

Our remote monitoring program provides greater efficiency for insurance providers.

The ServiceMaster Advantage remote monitoring program delivers consistent data reporting as well as reliable, real-time data to insurance providers. Put simply, remote monitoring is the next step in the evolution of the science of drying.

Contact us at 866-992-9927 or office@servicemasteradv.com for more information on Remote Monitoring.

Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:

Water Loss

  • Loss site inspection and evaluation
  • Water damage mitigation including extraction services
  • Initiate the drying process
  • Lift/remove wet or damaged carpet
  • Dispose of wet carpet padding
  • Use of air movers and dehumidifiers
  • Move and inspect furniture to facilitate drying of carpet and structure
  • Handle mold in areas of up to 10 square feet

Fire Loss

  • Loss site inspection and evaluation
  • Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
  • If water is present, accomplish the pre-authorized water procedures
  • Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)

Commercial Benefits

Satisfied customers

When you refer your customers to our toll-free number, 1-866-992-9927, they receive quick disaster recovery response in their time of need. With our programs, the claims process takes just a few hours – not days. This quick mitigation response helps to lower the cost of claims and provides customers with fast, professional service.

Peace of mind

Anxious customers dealing with water or fire losses feel better knowing the right help is on the way, and that their lives will get back to normal as quickly as possible.

ServiceMaster Advantage guarantees to answer calls to 1-866-992-9927, 24 hours a day, 7 days a week, 365 days a year. We will begin emergency services on-site within two to four hours.

Commercial Services

Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:

Water Loss

  • Loss site inspection and evaluation
  • Water damage mitigation including extraction services
  • Initiate the drying process
  • Lift/remove wet or damaged carpet
  • Dispose of wet carpet padding
  • Use of air movers and dehumidifiers
  • Move and inspect furniture to facilitate drying of carpet and structure
  • Handle mold in areas of up to 10 square feet

Fire Loss

  • Loss site inspection and evaluation
  • Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
  • If water is present, accomplish the pre-authorized water procedures
  • Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)

Quality Restoration Vendors

Among all of the accomplished ServiceMaster Clean® disaster recovery professionals stands a select group of franchisees. ServiceMaster Advantage has earned special distinction as a Quality Restoration Vendor (QRV), allowing us to participate in the ServiceMaster Clean® special insurance company vendor programs. We will arrive in 2 to 4 hours to restore your customer's home back to normal. Our quick response and pre-authorized solutions and costs save you time and money.

To earn and maintain QRV certification, ServiceMaster Advantage has continued to fulfill these requirements:

  • Demonstrate the ability to competently deliver every aspect of the ServiceMaster Clean® service guarantees including accessibility, response time, communications capabilities, quality results, and conscientious safety controls.
  • Employ the utmost integrity in estimating and billing practices.
  • Complete, and commit to continue, employee training programs that keep ServiceMaster Clean® on the cutting edge of effective restoration techniques, products, and technology.
  • Use the proven ServiceMaster Clean® equipment, processes, and products.
  • Perform all services in compliance with ServiceMaster Clean® specifications.
  • Meet or exceed the ServiceMaster Clean® requirements for General Liability Insurance and Worker's Compensation Insurance.
  • Resolve customer service issues swiftly and professionally.
  • Commit to the ServiceMaster Clean® principles of environmental stewardship.